How long will it take?
Great question! That depends in large part on where you live.
- Contiguous US: 3-8 business days, with shipping to the West Coast being closer to 3 and shipping to the East Coast being closer to 5-7. We have expedited shipping options available for most locations which can be selected during checkout.
- Hawaii/Alaska, US Territories: We've had customers report it taking as little as one week and as long as one month, especially when shipping outside of main cities. If you don't see any update on your tracking info for more than a week, please reach out to us at firstname.lastname@example.org so that we can check on its progress. We appreciate your patience!
- APO/FPO: Shipping takes from 1-4 weeks depending on the location. We have been experiencing issues with packages being returned to sender when sending to APO and FPO addresses. We'll do our very best to follow up on your shipment if this happens.
Can you make sure it arrives by ___?
Orders are usually processed and shipped out within one business day.
We offer expedited shipping options that can be selected during checkout, but we are unable to make changes to the shipping option once an order is placed and cannot guarantee delivery on any specific date. Once it's in the hands of the carrier, we unfortunately don't have any control over the shipment.
We'll do everything we can to make sure your Ample gets to where you need it to be when you need it, but our powers are limited until "Post Office for Dummies" is finally published.
Can you use a specific carrier?
Our fulfillment center automatically determines the carrier, and we are unable to make specific carrier selections. The only thing we can guarantee with certainty is that your Ample will not be delivered by carrier pigeons or drones (yet).