While all our packages are guaranteed against defects, our 30-day money back guarantee only applies to your first order of Ample (up to 60 bottles OR 1 bulk pouch per customer, whichever is of lower value).
If you feel Ample is not for you, email us at email@example.com within 30 days of receiving your Ample and we’ll send you a prepaid return label and refund your first order.
Package forwarding: We currently only ship within the United States. While we appreciate international customers who are excited enough about Ample to use a package forwarding service, those orders are unfortunately not covered by our 30-day money back guarantee.
Express shipping: Express shipping fees are not refundable. If your package did not arrive within the specified time frame, let us know so that we can file a report with the carrier.
Team Ample hasn’t been replaced by robots yet, which means we’re human and make mistakes. It happens very infrequently, but if we send you the wrong product or product that is within 60 days of the printed best by date, please let us know within 30 days of receiving your Ample and we’ll send you a replacement.
To request a refund or replacement
Please email us at firstname.lastname@example.org within 30 days of receiving your Ample with the following information:
- Email address used to place order:
- Order number:
- Reason for the request:
The return process is simple: We’ll send you a prepaid return shipping label. Seal up the box with leftover Ample inside and use the provided return label to ship it out within 14 days of initiating the return. After we receive your package (usually within 7 business days), we’ll issue the refund and send you an email confirmation.